Privacy Policy

Effective Date: January 2025

1. Introduction

Esurfact ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you contact us through our forms or email, including:

  • Name and contact information (email address, phone number, organization)
  • Professional role and project details
  • Any other information you choose to provide in your messages

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Analytics data through services like Vercel Analytics

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide information about our materials and services
  • Process requests for technical specifications, samples, or demonstrations
  • Communicate with you about our research, developments, and offerings
  • Improve our website and user experience
  • Comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information with third parties
  • Service Providers: With trusted third-party service providers who assist in operating our website and conducting our business (e.g., email hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to analyze website traffic and improve user experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites (such as YouTube and X/Twitter). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at esurfactglobal@gmail.com.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our website, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Effective Date." Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Esurfact

Email: esurfactglobal@gmail.com